What Ava does

• She is narrower than a full front desk: an inbound phone receptionist that takes callers' booking requests into a calendar we run for you. We do not do outbound follow-up, texting or EMR integrations.
• Ava does not access your patient database or EHR. She treats every inbound call as a new booking request.
• Ava answers in English.
• Phone lines can fail, so we can't promise that no call is ever missed.
• Ava is an appointment-booking assistant, not an emergency service. In an emergency, hang up and call 911. She cannot transfer a caller to emergency personnel.
• Your hands are full. When you can't pick up, your caller gets voicemail.

Ava is the AI receptionist for med spas. She answers the calls you forward to her and takes the caller's booking request into a calendar we run for you.

Yes. Ava is built for med spas and aesthetic clinics. A salon would work the same way: forwarded calls, a calendar we run for you. Ask us first.

Busy front desk, another line, lunch, weekends or after hours: a new client gets voicemail. On the calls you forward, Ava picks up at any hour and takes the booking request. Phone lines can fail, so we can't promise that no call is ever missed.

Ava answers the calls you forward to her. For how that fits your front desk, ask first.

She does not sync with your booking software or EMR. She does not do outbound follow-up or texting, and she does not access your patient database. She cannot transfer a caller to your staff mid-call. She answers in English.

Voicemail plays a recording. Ava talks to the caller, offers open times from the calendar and takes the booking request. She is narrower than a full front desk: an inbound phone receptionist.

Ava is an appointment-booking assistant, not an emergency service. In an emergency, hang up and call 911. She cannot transfer a caller to emergency personnel.

Ava answers in English.