Room 6 of 8
Rules and privacy
Is it legal, is it safe, what happens to my data?
Ava says she is an AI, and calls are recorded.
- Calls are recorded and transcribed, so anything a caller says is in the recording.
- Nothing is paid on the call.
- SMS is not live. Ava does not send text messages.
More answers
Is an AI answering and recording calls legal?
Ava says she is an AI, and calls are recorded. The full rules on recording and consent are on the Trust page.
TrustIs it HIPAA compliant?
The full statement on HIPAA is on the Trust page.
TrustWhat happens to my callers' data?
Calls are recorded and transcribed, so anything a caller says is in the recording. Nothing is paid on the call. The full policy is on the Privacy page.
Privacy policyWhat security or certifications do you have?
The details are on the Trust page.
TrustDoes she send text messages?
No. SMS is not live. Ava does not send text messages.
SMS terms