Getting started
If you've just paid, thank you. Here's what happens next.
What to expect
1 You tell us about your clinic — your clinic name, services, hours, and the email where your front desk should get bookings once booking emails start.
2 We set Ava up — with your services and hours, and a calendar we run for your clinic. She does not sync with other booking systems.
3 Test calls with you — before you forward calls, we do test calls with you and you give the green light.
4 Go live — you forward your calls to Ava and she starts answering.
If Ava isn't answering calls on your forwarded line within 7 days of payment, email hello@ramelo.ai and we refund you in full within 5 business days. If setup is waiting on information or call forwarding from you, the 7 days pause until you send it.
Billing
Your plan renews monthly until you cancel. Cancel anytime in the billing portal; your plan ends at the end of the paid month. To stop sooner with a refund of unused days, email hello@ramelo.ai. Sign in to the portal with the email you paid with. See our Terms.