Effective date: June 8, 2026 · Last updated: June 8, 2026
RAMELO is a brand of Luxury Living Contractors LLC ("RAMELO", "we", "us"), which provides AI-powered phone receptionist services. This policy explains how we collect, use, and protect information in connection with those services and this website.
When you contact us or use our services, we may collect your name, business name, phone number, email address, and the content of calls and messages handled by our AI agents. Call recordings and transcripts are stored securely and used to operate and improve the service we provide to your business.
We use the information we collect to operate and improve our services, respond to your inquiries, set up and tune your receptionist, and comply with our legal obligations. We do not sell your personal data to third parties.
Calls handled by RAMELO agents may be recorded and transcribed. Where required by law — including California Penal Code §632 and equivalent state laws — callers are notified at the start of the call that it may be recorded.
RAMELO's phone agents are artificial intelligence, not humans. They disclose their AI nature to callers upon direct inquiry. We do not represent our agents as human.
We use industry-standard security practices to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at hello@ramelo.ai to make a request.
This website is operated by us. We do not allow third parties to collect personally identifiable information about individual visitors of this site across other websites over time. The personal information we collect through our services is described above; we do not sell it.
Some browsers offer a "Do Not Track" (DNT) signal. There is no industry-standard way for sites to respond to DNT signals, so this website does not currently respond to them. We do not track individual visitors across third-party websites over time.
We may update this policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice.
RAMELO, a brand of Luxury Living Contractors LLC · hello@ramelo.ai
2108 N St, Ste N, Sacramento, CA 95816, United States