Groups with 3, 10, or 50 locations face the same problem: the phone is the weakest link. RAMELO deploys a single AI receptionist system across your whole network — every site answers every call 24/7, books live into the real calendar, and rolls up to one view.
Ava checks each site's real calendar availability and books the open slot while the caller is still on the phone. No message-taking, no callback queue. One booked appointment per call, every time, across your whole network.
Multi-location groups often span multiple time zones and have locations with different hours. Ava covers all of them — evenings, weekends, holidays — without adding headcount at each site.
If one location is full, Ava can offer the next available slot at a nearby site — "Your downtown location is booked for Tuesday, but your Midtown location has 2:00 PM — would that work?" Callers stay in your network instead of dialing a competitor.
See call activity, booking rates, and capacity usage across every location in a single dashboard. One contract, one invoice, one contact for support. No per-location account juggling.
AI disclosure, call-recording consent, and honest identity handled correctly on every call — everywhere your business operates. No per-location compliance patchwork to manage.
Ava is configured to reflect your brand's voice, services, and policies — not generic filler. Callers at every location hear the same professional, on-brand experience regardless of which site they call.
Enterprise rollouts are custom — we configure every location, integrate your calendars, and test before go-live. Here is what the process looks like.
We walk through your group: how many locations, call volume at each, what calendars or scheduling tools you use, any compliance requirements, and what a well-handled call looks like for your business. One conversation, typically 20–30 minutes.
We configure Ava for each location — voice, services, hours, calendar integration, routing rules. Multi-location groups get one RAMELO team managing the whole build so nothing falls through the cracks between sites.
Before go-live you hear the exact voice and walk through the exact call flow at every location. We test live booking against each site's real calendar. You sign off; then we flip the switch.
Enterprise accounts get a dedicated point of contact, not a support ticket queue. Changes, new locations, and ongoing questions all go to the same person who built your setup. Group dashboard is live from day one.
Any group operating two or more locations under common ownership or franchise agreement. That includes regional med-spa chains, dental group practices, multi-clinic health groups, franchise operators in any appointment-based vertical, and property management or hospitality groups with front-desk functions at multiple sites.
If you are not sure whether your situation fits, the fastest way to find out is to call Mateo at +1 (650) 628-8717 — five minutes is enough to know.
Calendar and scheduling integrations are set up per location during onboarding, because multi-location groups often use a mix of tools — some locations on one platform, others on another. Tell us what each site uses and we confirm the integration path before you commit to anything. The goal is always the same: Ava books into the actual open slot on the calendar your team already relies on.
Yes. Ava can be configured per location — different business names, service menus, hours, and even different voices if your locations operate as distinct brands. Groups that want a unified voice across all sites can have that too. The configuration is yours; we build it to match how your business actually runs.
Enterprise pricing is custom — it depends on the number of locations, call volume per site, and which capabilities your group needs. We do not publish a grid because the right configuration for a 5-location group looks very different from the right configuration for a 50-location franchise. Email hello@ramelo.ai or call Mateo and we will put together a specific proposal for your group after a short discovery call.
Yes. Ava handles caller notification and AI disclosure correctly on every call, including in all-party-consent states like California. Compliance handling is built in by default — not an add-on. For groups with specific regulatory requirements (healthcare, legal, or other regulated verticals), we walk through your requirements during onboarding and confirm the configuration before go-live.
Most multi-location rollouts go from discovery call to live in two to three weeks. Larger groups — ten or more locations — typically take three to four weeks, depending on calendar integration complexity and how quickly each site's configuration is approved. We give you a realistic timeline after the discovery call; we do not overpromise a speed we cannot deliver.
A short conversation is the fastest way to know whether RAMELO fits your group, what configuration makes sense, and what it would cost. No decks, no demos you didn't ask for — just a direct conversation about your business.
You can also hear Ava in action before anything else: call the demo line at +1 (650) 489-4915 — she answers 24/7 and will book a live calendar slot on the call.
Call Ava's live demo line. She'll answer in seconds, check a real calendar, and book an appointment slot while you're still on the phone. Two minutes — then you'll know.
Ava demo line · available 24/7 · she'll tell you she's an AI if you askready to talk about your group?