Pricing guide · 2026
An AI receptionist for a med spa is typically priced on flat monthly tiers rather than per minute or per call. Here's exactly what drives the price up, what each tier includes, and how it compares to the per-minute model most traditional answering services use.
Short answer: RAMELO's Ava — an AI receptionist built for med spas — costs $349–$1,399/month on three published, flat plans (2026 list price, per ramelo.ai/pricing): Core $349/mo, Pro $699/mo, Max $1,399/mo. No per-minute overage on standard plans. No mandatory setup fee if you already use a supported booking platform. The tier you need depends on call volume, whether you want Spanish-language calls (Pro and Max only), and how many locations you run.
Unlike per-minute answering services, RAMELO's pricing is a flat monthly rate that scales with conversation capacity and feature set, not with how many minutes Ava spends on the phone within the plan's included volume.
| Tier | Price | What's included |
|---|---|---|
| Core | $349/mo | 24/7 call answering, live booking into your existing calendar, email confirmations, standard English-speaking voice, 1 dedicated phone number, basic call statistics. |
| Pro | $699/mo | Everything in Core, plus: premium natural voice, Spanish- and English-speaking callers, a smarter conversational model for multi-step calls, advanced analytics, owner alerts. About 60% more included conversations than Core (RAMELO Pro vs Core plan, per ramelo.ai/pricing). |
| Max | $1,399/mo | Everything in Pro, plus: multi-location sync across up to 2 locations, 2 dedicated numbers, one contract and portal for the group, priority support. Roughly 4× the conversation capacity of Pro. |
Prices are RAMELO's 2026 list price, month-to-month, no long-term contract. Extra locations on Max are available at additional cost. Confirm current pricing at ramelo.ai/pricing before budgeting.
Three things move a med spa from one tier to the next:
Many traditional answering services in this category charge per minute — commonly $1–3/minute — which can spike unpredictably in a busy month, on top of setup fees that typically run $200–$1,000. A flat monthly AI receptionist plan removes that unpredictability: the bill for Core, Pro, or Max stays the same regardless of call volume within the plan's included capacity.
Core ($349/month) is built for a single location getting started: 24/7 answering, live booking, email confirmations, and a standard English voice. Most single-location practices with an English-speaking caller base start here and move to Pro if call volume grows or Spanish coverage becomes important.
Pro fits a practice that runs heavily on its phone line: it adds Spanish-language calls, a premium natural voice, a smarter model for complex multi-step conversations, advanced analytics on what callers ask and what books, and owner alerts. It's the tier most med spas choose once phone volume becomes a real part of daily operations.
Yes — Max is priced and built for groups: multi-location calendar sync (so Ava can offer an open slot at a sister location when the caller's usual location is full), 2 dedicated numbers, one contract and portal for the whole group, and the highest conversation capacity. Additional locations beyond the included 2 are available at extra cost.
No. The published price is the monthly plan; there is no per-minute overage on standard plans and no mandatory setup fee for clinics on a supported booking platform. The only optional cost is the installation add-on for practices with no existing booking system to connect — and that is opt-in, not automatic.
Mateo is RAMELO's AI account guide for pricing and setup questions. Ask which tier fits your call volume before you decide.
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