Can an AI receptionist do legal intake for a law firm?

RAMELO's Ava handles the front-desk half: answering 24/7, collecting the structured intake details you specify, and booking the consultation live on your real calendar. She is configured never to give legal advice, assess case merits, or run conflict checks — those remain with your attorneys. Law firms are early access; RAMELO is deepest in med-spas today.

Will Ava give callers legal advice?

No — that is a hard boundary. Any request for legal advice is deflected to the booked attorney consultation.

How much does RAMELO cost for a law firm?

Same public pricing as every vertical: Core $349/month, Pro $699/month, Max $1,399/month, one-time setup from $499. See ramelo.ai/pricing.

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Answers · early access vertical · 2026

AI receptionist for a law firm

Short answer: Honestly: partially, and we'll draw the line for you. RAMELO's Ava was built for med-spas first; law firms are early access. She does the front-desk half well — answer every call 24/7, take structured intake details, and book the consultation live on your real calendar. She does not and will not give legal advice, assess case merits, or run conflict checks.

Published June 12, 2026 · By RAMELO · Built for med-spas first — this vertical is early access, and we say so · ramelo.ai

What Ava does for a firm

Most missed law-firm calls are new-client calls, and a potential client who reaches voicemail calls the next firm on the list. Ava answers every time, collects the intake basics you specify (name, contact, matter type, how they found you, urgency), answers logistics questions (practice areas, office hours, consultation fees if you publish them), and books the consultation slot live on the call — so the caller hangs up with a time, not a promise of a callback.

Where the line is — stated plainly

No legal advice, ever. Ava is configured to deflect any "what should I do about..." question to the attorney consultation. That is a hard boundary, not a tuning choice.
No conflict checks or engagement decisions. She books the consult; your team decides whether to take the matter.
Confidentiality & recording. Intake details are sensitive. Call-recording notification is configured per your state's law (California is all-party consent), and data handling is part of onboarding — interrogate us on it.
Early access. We're deepest in med-spas today. Firms with heavy compliance requirements or specialized intake (mass tort, immigration) should treat us as a structured-intake-plus-booking layer, not a legal-intake platform with years of firm case studies.

Hear it for yourself — call Ava now

Ask her to book a time for a law firm. Ask if she’s an AI. Judge in 60 seconds.

+1 (650) 489-4915

Honesty note: this is Ava's demo line — she books a real open slot on a demo calendar, so you can hear exactly how live booking works before you buy. Pricing & setup — call Mateo: +1 (650) 628-8717 · hello@ramelo.ai · Pricing